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Apple’s new Apple Music service offers new and exciting ways to get streaming music on your Mac and iOS devices; however, after enabling it a number of people are finding their music libraries becoming corrupted. While songs will still play, their titles, artist names and other metadata information have become switched around and are no longer associated with the proper song files. In some cases, the problem has affected thousands of songs, undoing extensive work users have put into organizing their libraries.
Oct 07, 2019 If you use a Mac, skip this step. If you use a Windows PC and iTunes won't respond or your backup never finishes, you might need to update, change, disable, or uninstall your security software. If you own more than one computer, try to make a backup on your other Mac or PC. Or, use iCloud to back up your device and restore from your iCloud backup.
There is no apparent reason for why this is occurring, but if it has happened to you, then there are a few things you can do to restore your library.
Close iTunes. Head to your iTunes music folder (usually username Music iTunes) Drag the iTunes Library.itl file from this folder to your desktop. Open the Previous iTunes Libraries folder. Find the most recent iTunes LibraryDATE.itl file. Drag it into the Music iTunes folder. Rename the file iTunes Library. Repair Corrupt iTunes Backup. IMyFone TunesFix is a powerful tool that has been designed to repair iTunes backup corrupt issue as well as fix various other iTunes errors and issues. TunesFix also has cleaning features that will allow iOS users to free up much space by cleaning iTunes data and boost iTunes performance. Dec 03, 2016 No. The file itself cannot be repaired. See Empty/corrupt iTunes library after upgrade/crash.Note if there is an iTunes Music Library.xml still in your iTunes folder it may have a more recent representation of your library. Rename the file so that it isn't automatically overwritten. If there is a useful version of the XML it should be possible to import that into the new library to recover. Mar 18, 2020 Hold down the Option and Command keys while you open Photos on your Mac. In the dialog that appears, click Repair to start the repair process. You might be asked to type in your user account password to authorize the library repair. The repair tool analyzes the the library's database and repairs any inconsistencies it detects. Jul 02, 2015 Ensure you are in the iTunes folder in the Time Machine interface. Scroll back a day or two to a time before you enabled Apple Music. Select the iTunes Library.itl file in this backup instance. Click the Restore button. After confirming you wish to replace the existing iTunes Library file, exit Time Machine and open iTunes again to check your library.
- Close iTunes and go to the iTunes Music folder (likely in username > Music > iTunes).
- Drag the iTunes Library.itl file from this folder to your Desktop.
- Open the “Previous iTunes Libraries” folder.
- Find the most recent “iTunes Library DATE.itl” file in this folder and drag it to its parent folder.
- Rename the file to remove the date, so its name is just “iTunes Library.itl”
Another approach for this is to use Time Machine to restore a backup of your iTunes Library file. You can do this by quitting iTunes and then opening the iTunes folder so you can see the “iTunes Library.itl” file, and then performing the following steps:
- Enter Time Machine (do a spotlight search for it, or choose this option from the Time Machine menu).
- Ensure you are in the iTunes folder in the Time Machine interface.
- Scroll back a day or two to a time before you enabled Apple Music.
- Select the iTunes Library.itl file in this backup instance.
- Click the Restore button.
After confirming you wish to replace the existing iTunes Library file, exit Time Machine and open iTunes again to check your library. At this point you can try re-enabling Apple Music, or consider waiting until Apple has addressed the problems that may be causing this issue. Such fixes will likely come as a software update for iTunes.
In some rare instances, you might need to remove iTunes and related software components before you reinstall iTunes or install iTunes from the Microsoft Store. If you're directed to reinstall iTunes by AppleCare, an article, or an alert dialog, you can do so by following the steps below.
Media that you buy from the iTunes Store or songs that you import from CDs are saved in your My Music folder by default. They won't be deleted when you remove iTunes. Although it's highly unlikely that you'll lose any of your iTunes Library when following the steps below, it's always good practice to make regular backups of your iTunes library.
If you need help downloading or updating iTunes from the Microsoft Store, contact Microsoft for help. If you can’t update or install iTunes for Windows and you downloaded it from Apple's website, learn what to do.
Remove iTunes and its related components
If you need help uninstalling these components, follow these steps:
Uninstall iTunes and related software components in the following order:
- iTunes
- Apple Software Update
- Apple Mobile Device Support
- Bonjour
- Apple Application Support 32-bit
- Apple Application Support 64-bit
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On some systems, you might see two versions of Apple Application Support or iTunes. This is expected. If you see two versions, be sure to uninstall both.
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended effects. After you uninstall a component, you might be prompted to restart your computer. Wait to restart your computer until you're finished removing all of the components.
Make sure that iTunes and its related components are completely uninstalled
In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files might be left behind. After you remove iTunes and its related components, follow the steps below to locate and remove any additional supporting files.
- Press the Windows and R key on your keyboard to open the run command.
- In the Run window, enter:
%programfiles%
- Click OK to open the Program Files folder.
- Delete the following folders, if they exist:
iTunes
Bonjour
iPod
If you see a message that reads 'Cannot delete iPodService.exe: It is being used by another person or program,' follow the additional steps at the bottom of this article before proceeding with the rest of the steps below. - Open the Common Files folder, then the Apple folder.
- Delete the following folders, if they exist:
Mobile Device Support
Apple Application Support
CoreFP - Open Local Disk (C:) located in Computer, or whichever hard disk your programs are installed on.
If you're running a 32-bit version of Windows, skip to step 13.
If you're running a 64-bit version of Windows, continue with step 8. - Open the Program Files (x86) folder.
- Find the following folders and delete them, if they exist:
iTunes
Bonjour
iPod - Open the Common Files folder and then the Apple folder.
- Locate the following folders and delete them, if they exist:
Mobile Device Support
Apple Application Support
CoreFP - Open Local Disk (C:) in Computer, or whichever hard disk your operating system is installed on.
- Right-click the Recycle Bin, and select Empty Recycle Bin.
Reinstall iTunes and related components
After you make sure that iTunes is completely uninstalled, restart your computer (if you haven't already). Then get the latest version of iTunes for your PC:
- If you have Windows 10, get the latest version of iTunes from the Microsoft Store.
- If you don't have Windows 10, download and install the latest version from Apple's website.
If the issue persists, get help:
May 17, 2012 On LifeHacker today, there is a post about an Applescript that unhides the Library folder on your Mac. I haven't tried it to verify it works, but there is a faster way to make the Library folder. Dec 13, 2016 How to Unhide and Make Library Folder Visible in macOS Sierra By Mahesh Makvana December 13, 2016 The Library folder for the users on a Mac is always hidden as Apple just doesn’t want you to access it as it thinks you don’t need access to it. Dec 04, 2017 Here is how to get there and not cause your Mac to collapse in a cloud of dust in the process. What Is The Library Folder On MacOS? The library folder is the area of your MacOS computer where app settings are stored. When you install a program, a folder is created in the Library for all of the essential settings. To make the Library folder. How to make library public in mac. Jan 12, 2020 You can access the hidden Library folder without using Terminal, which has the side effect of revealing every hidden file on your Mac. This method will only make the Library folder visible, and only for as long as you keep the Finder window for the Library folder open.
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- If you got iTunes from the Microsoft Store, contact Microsoft Support.
- If you downloaded iTunes from Apple's website, contact Apple Support.
If you see a 'Windows installer package' alert message
Follow these steps to try to repair the software through the Windows Control Panel. Vmware 15 mac unlock.
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If you see an 'iPodService.exe' alert message
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Follow these steps if the message 'Cannot delete iPodService.exe: It is being used by another person or program' appears when you try to delete the iPod folder.
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- Make sure that iTunes and the iPod Updater utility aren't open.
- Press and hold the Control, Alt, and Delete keys on your keyboard.
- Select Start Task Manager.
- Click the Processes tab.
- Locate the iPodService.exe in the list.
- Click iPodService.exe, and choose End Process.
- Quit Task Manager.